Shenzhen Honor Way Electronic.Co.,Ltd. established in 2018,is a professional engaged in the research, development, sale and service of barcode scanner automatic identification technology. We are located in science and technology city Shenzhen with convenient transportation access. Our main products include barcode scanner module(barcode scanner engine,fixed mount module),handheld barcode scanner,desktop barcode scanner mini portable barcode scanner and QR RFID reader etc. Besides, we are making great efforts to develop new products to meet different requirements. We have R&D centers, production, quality management and service department. We have a young and passionate team, and willing to challenge to provide the best service for customer. Dedicated to strict quality control and thoughtful customer service, our experienced staff members are always available to discuss your requirements and ensure full customer satisfaction. With our professional knowledge and experience, we provide our customers with the best solutions by providing customized services. In addition, we have obtained CE,ROHS FCC and ISO9001 certificates. Selling well in all cities and provinces around China, our products are also exported to clients in such countries and regions as America,Russia,Vietnam,the United Kingdom, India, South Korea and so on. Whether selecting a current product from our catalog or seeking engineering assistance for your application, you can talk to our customer service center about your sourcing requirements. Regarding to the future of company, we plan to develop more highly cost-effective products to help customer achieve success and create better life for staffs. Our mission is to achieve win-win with our customers and go hand in hand.
HONORWAY adheres to a customer-first philosophy and makes every effort to meet customers' reasonable needs and requirements.
At every stage of our cooperation, we wholeheartedly provide customers with the most authentic, rational, and suitable solutions.
Pre-sales stage: Based on customer requirements, we issue product selection reports and simulation test reports, offering the most suitable and cost-effective solutions. If standard products cannot meet the requirements, we provide customization services and deliver detailed reports covering requirements, objectives, terms, development plans, validation, etc., ensuring both parties have a clear understanding.
In-sales stage: We develop the optimal delivery plan, adopt economical logistics methods, and use minimal packaging to help customers save on shipping costs. After shipment, we proactively track logistics and provide timely updates. When the goods arrive at the destination port, we remind customers to handle customs clearance and offer relevant assistance.
After-sales stage: We proactively follow up on customers' installation progress. If issues arise during testing, our engineers promptly analyze the problem and provide feasible solutions. In the event of product quality issues, we strictly follow our after-sales procedures; however, our priority is to first send replacement products to resolve the issue, and then discuss the handling of the defective products—a practice that truly reflects our customer-first commitment.